Privacy Policy
Last Updated: January 2025
Look, I've worked in compliance long enough to know nobody actually enjoys reading privacy policies. But here's the deal: if you're serious about getting licensed, you need to understand how we handle your data. It's part of the game.
What Information We Collect
When you reach out for licensing consultation, we collect:
- Contact details: Name, email, phone number, company name
- Business information: Gaming operations details, target markets, revenue projections
- Technical data: IP address, browser type, device information (standard stuff)
- Communication records: Email correspondence, consultation notes, document exchanges
We don't collect payment card details directly. That's handled by our payment processor with full PCI DSS compliance.
How We Use Your Information
Simple. We use your data to:
- Provide licensing consultation and connect you with Tobique First Nation gaming authorities
- Prepare application materials and compliance documentation
- Communicate updates about your licensing process
- Improve our services based on client feedback
- Send occasional industry updates (you can opt out anytime)
We don't sell your information. Period. We're not in the data business - we're in the licensing business.
Data Sharing and Third Parties
Your information gets shared with:
- Tobique Gaming Commission: Required for license application processing
- Service providers: Email hosting, CRM systems, document management (all under strict NDAs)
- Legal authorities: Only when required by law or regulatory request
Everyone who handles your data signs confidentiality agreements. That's non-negotiable.
Data Security
We use industry-standard security measures:
- SSL encryption for all data transmission
- Secure cloud storage with encrypted backups
- Limited access controls (only team members who need it)
- Regular security audits and updates
No system is 100% bulletproof, but we take reasonable precautions to protect your information.
Your Rights
You can:
- Request access to your personal data
- Ask us to correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
- Object to certain data processing activities
Data Retention
We keep your information for:
- Active clients: Duration of service relationship plus 7 years (regulatory requirement)
- Prospects: 2 years from last contact
- Marketing contacts: Until you unsubscribe
Cookies and Tracking
We use basic cookies for site functionality and analytics. No creepy tracking across the internet. You can disable cookies in your browser, but some features might not work properly.
Changes to This Policy
We update this policy occasionally to reflect legal changes or service updates. Major changes get announced via email. Minor updates just get posted here with a new date.
Contact Us
Questions about privacy? Email us at [email protected] or use our contact form. We typically respond within 48 hours.
This isn't just boilerplate text. We actually care about protecting client information - it's fundamental to our business. If you're trusting us to help navigate regulatory waters, the least we can do is keep your data secure.
Privacy Policy
Last Updated: January 2025
Look, I've worked in compliance long enough to know nobody actually enjoys reading privacy policies. But here's the deal: if you're serious about getting licensed, you need to understand how we handle your data. It's part of the game.
What Information We Collect
When you reach out for licensing consultation, we collect:
We don't collect payment card details directly. That's handled by our payment processor with full PCI DSS compliance.
How We Use Your Information
Simple. We use your data to:
We don't sell your information. Period. We're not in the data business - we're in the licensing business.
Data Sharing and Third Parties
Your information gets shared with:
Everyone who handles your data signs confidentiality agreements. That's non-negotiable.
Data Security
We use industry-standard security measures:
No system is 100% bulletproof, but we take reasonable precautions to protect your information.
Your Rights
You can:
Data Retention
We keep your information for:
Cookies and Tracking
We use basic cookies for site functionality and analytics. No creepy tracking across the internet. You can disable cookies in your browser, but some features might not work properly.
Changes to This Policy
We update this policy occasionally to reflect legal changes or service updates. Major changes get announced via email. Minor updates just get posted here with a new date.
Contact Us
Questions about privacy? Email us at [email protected] or use our contact form. We typically respond within 48 hours.
This isn't just boilerplate text. We actually care about protecting client information - it's fundamental to our business. If you're trusting us to help navigate regulatory waters, the least we can do is keep your data secure.